-- ## 4: Assigned Tickets by Owner ## -- -- -- List assigned tickets, group by ticket owner, sorted by priority. -- -- Note: This report shows tickets that are owned but still in a 'new' state. SELECT p.value AS __color__, owner AS __group__, id AS ticket, summary, component, milestone, t.type AS type, time AS created, changetime AS _changetime, description AS _description, reporter AS _reporter FROM ticket t LEFT JOIN enum p ON p.name = t.priority AND p.type = 'priority' WHERE (status = 'assigned' OR status = 'new') AND owner != '' ORDER BY owner, p.value, t.type, time