|Version 11 (modified by coke, 5 years ago)|
Our trac installation requires an email confirmation in order to create an account and comment on tickets.
So, when we get ticket spam, there's a good chance the email actually belongs to a spammer.
Here are some easily harvestable entries from folks that have spammed us.
alivenk Aliven Kipling firstname.lastname@example.org 2009-07-29 08:46:20 alisawenyan alisawenyan zhao email@example.com 08/08/09 01:33:25 egg622 wedding planning view firstname.lastname@example.org 12/03/09 03:54:23 kristy kristy email@example.com 01/06/10 13:50:06 kristy123 kristy firstname.lastname@example.org 01/11/10 20:36:05 susieb email@example.com 01/10/10 21:55:22 DurfWerzel Durf firstname.lastname@example.org 01/10/10 21:10:57 Jack9 Jack9 email@example.com 04/13/10 14:18:21 mike3050 Mike Smith firstname.lastname@example.org 04/23/10 11:44:38 bascorp badok email@example.com 04/27/10 14:07:48
- log the account information of the spammer on this page.
- delete the account used to generate the spam
- get a list of the ticket numbers the spammer has added comments to.
- use the admin plugin "delete changes" - one at a time, enter the ticket number...
- Note that the changes are NOT presented in chronological order by default.
- For each spam comment(and any followups that say "this is spam", from helpful users trying to point things out to the admins), hit the "delete change" button.