Version 12 (modified by coke, 12 years ago)


Our trac installation requires an email confirmation in order to create an account and comment on tickets.

So, when we get ticket spam, there's a good chance the email actually belongs to a spammer.

Here are some easily harvestable entries from folks that have spammed us; Other spammers, enjoy!

alivenk    	Aliven Kipling	2009-07-29 08:46:20
alisawenyan	alisawenyan zhao	08/08/09 01:33:25
egg622	wedding planning view	12/03/09 03:54:23
kristy	kristy	01/06/10 13:50:06
kristy123	kristy	01/11/10 20:36:05
susieb	01/10/10 21:55:22
DurfWerzel	Durf	01/10/10 21:10:57
Jack9  	Jack9  	04/13/10 14:18:21
mike3050	Mike Smith	04/23/10 11:44:38
bascorp	badok	04/27/10 14:07:48
LIZCarroll	LIZCarroll

Resolving Spam

  • log the account information of the spammer on this page.
  • delete the account used to generate the spam
  • get a list of the ticket numbers the spammer has added comments to.
  • use the admin plugin "delete changes" - one at a time, enter the ticket number...
    • Note that the changes are NOT presented in chronological order by default.
    • For each spam comment(and any followups that say "this is spam", from helpful users trying to point things out to the admins), hit the "delete change" button.