Version 3 (modified by Util, 6 years ago)


Our trac installation requires an email confirmation in order to create an account and comment on tickets.

So, when we get ticket spam, there's a good chance the email actually belongs to a spammer.

Here are some easily harvestable entries from folks that have spammed us.

alivenk	Aliven Kipling	2009-07-29 08:46:20

Resolving Spam

  • log the account information of the spammer on this page.
  • delete the account used to generate the spam
  • get a list of the ticket numbers the spammer has added comments to.
  • use the admin plugin "delete changes" - one at a time, enter the ticket number...
    • Note that the changes are NOT presented in chronological order by default.
    • For each spam comment(and any followups that say "this is spam", from helpful users trying to point things out to the admins), hit the "delete change" button.